tag:blogger.com,1999:blog-2505385214324438018.post7514022260032934968..comments2024-03-26T11:27:35.814-07:00Comments on Tom Stephenson: Attention to detailUnknownnoreply@blogger.comBlogger22125tag:blogger.com,1999:blog-2505385214324438018.post-16986961848439583712015-06-09T14:09:31.702-07:002015-06-09T14:09:31.702-07:00And the I.R.S. don't care either way.And the I.R.S. don't care either way.Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-84022152054630781762015-06-09T12:46:24.827-07:002015-06-09T12:46:24.827-07:00Do you have time to fill out a small survey so we ...Do you have time to fill out a small survey so we can improve our service? (average time to complete, 45 minutes).Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-75769384909470318542015-06-09T12:43:43.979-07:002015-06-09T12:43:43.979-07:00But I hate sushi, and I blow my nose in public. I ...But I hate sushi, and I blow my nose in public. I have heard that farting's ok though, so maybe I should go there.Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-13843888392135568992015-06-09T12:42:19.549-07:002015-06-09T12:42:19.549-07:00Yes, I heard this morning as well and thought of y...Yes, I heard this morning as well and thought of you. Maybe it's not so much to do with bad apples, but more to do with the sort of things I talk about above?Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-22387066355867790812015-06-09T12:39:26.934-07:002015-06-09T12:39:26.934-07:00My point to Cro, precisely.My point to Cro, precisely.Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-22552479484431740602015-06-09T12:38:46.120-07:002015-06-09T12:38:46.120-07:00It's true, Weave. It may be the only believabl...It's true, Weave. It may be the only believable bit in the whole post.Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-79002199442999546332015-06-09T12:38:03.223-07:002015-06-09T12:38:03.223-07:00The CIA and MI6 are never at fault. Neither are th...The CIA and MI6 are never at fault. Neither are the post offices.Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-17090070495643236412015-06-09T12:37:02.654-07:002015-06-09T12:37:02.654-07:00I am sorting the candlestick now. It will be fodde...I am sorting the candlestick now. It will be fodder for many future posts for months, I fear.Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-33551372687698617132015-06-09T12:36:02.840-07:002015-06-09T12:36:02.840-07:00Kill the young - it's the only solution.Kill the young - it's the only solution.Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-69135837893900855652015-06-09T12:35:30.337-07:002015-06-09T12:35:30.337-07:00But only do it if you have finished your pudding a...But only do it if you have finished your pudding and never intend to return to the restaurant, otherwise your next experience may turn out like John Gray's latest post.Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-77770275229214326662015-06-09T12:34:08.071-07:002015-06-09T12:34:08.071-07:00At least we made a load of money by exporting Fawl...At least we made a load of money by exporting Fawlty Towers all over the word.Tom Stephensonhttps://www.blogger.com/profile/05979590950587415840noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-43695858359370202272015-06-09T11:39:44.713-07:002015-06-09T11:39:44.713-07:00But I had the most awful customer service at a fas...But I had the most awful customer service at a fast food restaurant in Philadelphia.Carolhttps://www.blogger.com/profile/06394558427981331885noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-26537505559343941852015-06-09T10:20:09.754-07:002015-06-09T10:20:09.754-07:00Okay I feel like Pollyanna here, but I have had mo...Okay I feel like Pollyanna here, but I have had mostly good service here in the US; maybe because we're in the midwest but then again you know I'm very pro-midwest USA. (though Joanne lives in the same general area that I do, and looks like she feels differently) Plus we don't go out to restaurants that often and if we do, it's here in town.<br /> The Post Office and delivery people - also generally well done, but way too expensive these days.Carolhttps://www.blogger.com/profile/06394558427981331885noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-80363227602334291092015-06-09T10:04:01.570-07:002015-06-09T10:04:01.570-07:00If you want service, you must move to Japan. Shock...If you want service, you must move to Japan. Shockingly excellent and a model for the world in this regard.Melaniehttps://www.blogger.com/profile/06218727738029858422noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-18372984696026851292015-06-09T08:27:18.441-07:002015-06-09T08:27:18.441-07:00Just heard that the health board in which I work h...Just heard that the health board in which I work has just entered " special measures" <br />I have never before worked in an area of which I was so ashamed of.......John Going Gentlyhttps://www.blogger.com/profile/14958171262765033946noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-11797943297247029002015-06-09T08:10:39.358-07:002015-06-09T08:10:39.358-07:00Just a tip from one who sends packages all over th...Just a tip from one who sends packages all over the world. And, I agree, I no longer use Fed Ex nor UPS which are the main delivery systems in the states. I use the postal system, but the sure fire system I have found is to always put a box inside a box with filled spacing between. It has never failed. As for restaurant service, I never complain until the meal is over. The servers etc. would spit in your food in the US.donna bakerhttps://www.blogger.com/profile/13507579686738843451noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-40002438711417932982015-06-09T07:47:35.859-07:002015-06-09T07:47:35.859-07:00Agree largely with what you say Tom - my experienc...Agree largely with what you say Tom - my experience has been more or less the same. Don't believe the 45 years old though.The Weaver of Grasshttps://www.blogger.com/profile/13947971556343746883noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-73465629690729335492015-06-09T07:31:34.148-07:002015-06-09T07:31:34.148-07:00The non-caring attitude towards ones work and its ...The non-caring attitude towards ones work and its outcome seems to be a worldwide phenomenon. Somehow people think of themselves as extra special and think that they are 'deserving' of great rewards without having put any effort in, really. <br /><br />I wonder what's going on with the mail service between Europe and the States. Some letters that my family in Germany have sent me, have never arrived here. Other letters arrive after nine (!!!!!!) weeks. It seems that they took the slow route via boat although my family paid for airmail. But, of course, nobody is a t fault. Ever.Irishttps://www.blogger.com/profile/12550611275677498097noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-56949416703558069322015-06-09T06:28:17.347-07:002015-06-09T06:28:17.347-07:00I don't think that people seem to be as intere...I don't think that people seem to be as interested in their jobs as they used to be ….. you'd think that their day would be better if they showed some enthusiasm wouldn't you Tom ?<br />We ordered a garden table and chairs the other month which arrived beautifully packaged and all in one piece. We decided to order two more chairs but that particular company didn't do just the chairs so we ordered them from another company. They arrived broken so they took them back and sent us another two ….. they arrived even worse for wear. The company blamed the Post Office but, I think that their packing was to blame. <br />What will happen about the candlestick ? XXXXJacqueline @ HOMEhttps://www.blogger.com/profile/06154045482594773377noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-58772569710039605442015-06-09T06:27:35.698-07:002015-06-09T06:27:35.698-07:00Sadly, I cannot disagree with one syllable. The no...Sadly, I cannot disagree with one syllable. The nosy robot waiters annoy me no end. I wonder if they exist because those of us who know it is annoying and obsequious are being displaced by the hoards of youngsters coming along behind us who do not know this.Joanne Noragonhttps://www.blogger.com/profile/09834682329952369721noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-41748760425323541462015-06-09T05:34:17.541-07:002015-06-09T05:34:17.541-07:00We are having A LOT of deliveries at the moment, a...We are having A LOT of deliveries at the moment, and I can confirm that 99% of the delivery men (and their companies) are total shits.... but the 1% is such a pleasant relief. <br /><br />re restaurant service. Treat them as you are treated; it's the only way.Cro Magnonhttps://www.blogger.com/profile/06840670227576695352noreply@blogger.comtag:blogger.com,1999:blog-2505385214324438018.post-65581037797880761042015-06-09T03:45:17.097-07:002015-06-09T03:45:17.097-07:00As a visitor to Britain four years ago, I can hone...As a visitor to Britain four years ago, I can honestly say that all the service was basically shite, regardless of the ethnicity of the server. It was quite funny really, but then we don't have to put up with it all the time. I tried to convince the husband that we would go gangbusters running a cafe in the UK with kiwi style food and service but he does not wish to work in the food service, apparently. Oh well. <br />I despair of the mail though, here it can now take eight days for a letter to get to a destination less than an hour's drive away. Ridiculous.MrsC (Maryanne)https://www.blogger.com/profile/14440723067459232998noreply@blogger.com